Social Engineering are the people you talking to really who they are? Today I read a book The Art of Deception by Kevin Mitnic, The pro hacker/Social Engineer. It was a great read. Social Engineering Is basically lying about who you are to get information (Passwords, Email, Social security.) I found this interesting and thought I'd give it a shot on Facebook. After browsing i gathered some info and called. It went like this.
Me: Hello. This is Tom Sheckler with Facebook tech support. There seem to be a problem with your account. If you work with us we can fix this.
Her: Okay. What's wrong?
Me: There seem to be someone trying to inject Malicious malware into your Facebook account. This can cause Pc problems, Id theft, ect. What I'm going to need is your email and password.
Her: Yes sir. My email is (Email) And my password is (Password)
Me: Thank you! We're fixing the problem right now.
It was just to easy! I found this pretty scary that some one just GAVE up there password and email like that. Check the book out, And remember. Not every one is who they, say they are.